news

Policies and Procedures

New release of Conform

CONFORM, a solution that automates the process of creation, dissemination, audited electronic delivery and understanding measurement of Policies & Procedures releases its second version. More>>

Tantia Expands into Asia

Opens office in Hong Kong.

Tantia recently opened another office, this time in the prestigous Bank of China building in Central Hong Kong. Ian Deane VP Asia Pacific said "We have had such a demand for our products particularly from financial institutes, that opening an office was essential to give the level of support we want to provide to our clients".

Singularity seen as Visionary by Gartner

Evaluation based on Ability to Execute and Completeness of Vision.

Singularity, a leading provider of Business Process Management (BPM) solutions, today announced that it has been positioned by Gartner, Inc. in the visionaries quadrant in its “Magic Quadrant for Business Process Management Suites 2007” report.

Companies are positioned in the quadrant based on their vision and ability to execute on that vision.

To quote the report “we feel that the 22 vendors in this analysis represent the leading contenders for long-term, global-market success” and “vendors in the Visionaries quadrant are (by definition) innovators.” More >>

UC4 SOFTWARE INTRODUCES WORKLOAD AUTOMATION SOLUTION FOR ORACLE® UTILITIES CUSTOMER CARE AND BILLING

ORACLE OPENWORLD, SAN FRANCISCO, NOVEMBER 13, 2007 – UC4 Software today announced a script-free automation solution for Oracle® Utilities Customer Care and Billing (formerly SPLWorldGroup). The new application accelerator interface is designed to automate many of the common manual handoffs that occur in billing and financial processes
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ORACLE® CUSTOMERS TURN TO UC4 SOFTWARE FOR WORKLOAD AUTOMATION

ORACLE OPENWORLD, SAN FRANCISCO, NOVEMBER 12, 2007 – UC4 Software today announced the addition of more than 20 Oracle customers to its worldwide customer base of over 1,500 organizations. The company’s integration and automation solutions enhance the performance of many of Oracle’s business applications. More >>
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Award Winning Backup Software!

NetVault: Backup wins the second annual Diogenes Labs-Storage magazine Quality Award for Enterprise Backup Software, winning four out of five categories. More >>
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A newly inked strategic worldwide technology licensing and distribution agreement gives Sun’s customers more choice with NetVault data protection software including backup, restore and disaster recovery solutions. More >>
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Prestigious BCS Award
goes to Singularity -

IT Professional of the Year for founder.

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Hitec announce legacy EDM conversion successes
Following the completion of two large legacy system conversion projects - with a Bank in New York and another in the Channel Islands - Hitec has announced the general availability of special utilities for StorQM®, StorQM+® & FileNet® system conversion capabilities.
More >>

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BPM Explained:

"A User's guide to business process management,CXO Magazine ."
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Enquiries

Accelerators

Accelerators are produced by Singularity to drastically reduce the time it takes to implement a solution.

They include, Employee on-boarding, Case Management, Invoice, Customer on-Boarding, Planning Management, Client Reporting, and Complaints Management

1. File description: Complaints Management [289.4KB]

File name: complaints-management-brochure.pdf

File notes:

Singularity’s Complaints Management solution transforms how your organization manages and resolves complaints. It captures and routes complaints automatically maximizing the productivity of front-office staff. The
solution delivers a consolidated view of performance, including average time-to-resolve and overall throughput.

2. File description: Invoice Processing [176.3KB]

File name: invoice-processing.pdf

File notes:

Singularity’s Invoice Processing Accelerator dramatically reduces manual steps in Invoice Processing, adds momentum while reducing paperwork, and enables your Accounts Payable staff, line managers, Suppliers and others to process payables in a timely, efficient and accurate manner. As a result, you can take advantage of Supplier discounts, avoid the cost of processing errors and gain increased cash management flexibility.

3. File description: Customer On-boarding [388.1KB]

File name: customer-on-boarding.pdf

File notes:

Bringing new customers on-stream faster generates revenue and profits sooner, yet procedures for new customer on-boarding are often intensely manual, paper-driven and plagued by interdepartmental delay. Singularity’s Customer On-Boarding Accelerator automates the Customer On-boarding Process, dramatically reducing on-boarding times while reducing operational
risk and increasing cross-sell rates.

4. File description: Employee on Boarding [329.3KB]

File name: acellerator-flier-employee-on-boarding.pdf

File notes:

Singularity’s Employee On-boarding Accelerator helps you eliminate 95% of the cycle time from the on-boarding process. The Accelerator dramatically reduces the number of manual steps in the onboarding process, provides a corresponding reduction in errors and exception management, and enables your HR staff and hiring managers to concentrate on their core tasks rather than chasing documents and phone calls related to the new hire.

5. File description: Client Reporting [330.1KB]

File name: accellerator-client-reporting.pdf

File notes:

Singularity’s Client Reporting Accelerator enables investment firms of all sizes to reduce the time, effort and cost of reporting investment performance to their Clients, while also offering the flexibility to service Clients more effectively.

6. File description: Planning Management [181.9KB]

File name: AcceleratorPlanningManagementSingularityBrochure.pdf

File notes:

Singularity’s Planning Management Accelerator enables planning officers and administrators to easily capture application information and manage the planning approval process and all associated correspondence, ensuring an efficient, productive experience for both planning staff and customers

7. File description: Case Management [341.8KB]

File name: Accelerator_-_Case_Management_-_Singularity_Brochure.pdf

File notes:

Singularity’s Case Maagement Accelerator enables case workers and administrators to easily manage the mixture of correspondence, structured and unstructured data, resources and processes that constitute most case folders, ensuring an efficient, productive experience for both staff and customers