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Case Management

Analyst's Review

Case management is a process use case that differs from other structured, predefined process use cases. Its traits impose unique requirements on support when delivered through business process management suites.

Read Garnter's research Note

Garnter Review

Software as a Service

New BPM Platform

Software-as-service is a way of providing software applications over the internet, rather than installing them at a customer's premises. It allows users to access their applications from anywhere, using only a standard browser, without the need for complex IT installations or ongoing IT operations administration costs. The actual applications are installed (hosted) once on a remote server somewhere on the Internet, and can be configured to support multiple customers (multi-tenanting). The combination of Internet-hosted servers, data farms and cheap broadband access that facilitates this way of delivering software is known as ‘the cloud'.
Policies and Procedures

New release of Conform

CONFORM, a solution that automates the process of creation, dissemination, audited electronic delivery and understanding measurement of Policies & Procedures releases its second version. More>>

Tantia Expands into Asia

Opens office in Hong Kong.

Tantia recently opened another office, this time in the prestigous Bank of China building in Central Hong Kong. Ian Deane VP Asia Pacific said "We have had such a demand for our products particularly from financial institutes, that opening an office was essential to give the level of support we want to provide to our clients".

Singularity seen as Visionary by Gartner

Evaluation based on Ability to Execute and Completeness of Vision.

Singularity, a leading provider of Business Process Management (BPM) solutions, today announced that it has been positioned by Gartner, Inc. in the visionaries quadrant in its “Magic Quadrant for Business Process Management Suites 2007” report.

Companies are positioned in the quadrant based on their vision and ability to execute on that vision.

To quote the report “we feel that the 22 vendors in this analysis represent the leading contenders for long-term, global-market success” and “vendors in the Visionaries quadrant are (by definition) innovators.” More >>

Award Winning Backup Software!

NetVault: Backup wins the second annual Diogenes Labs-Storage magazine Quality Award for Enterprise Backup Software, winning four out of five categories. More >>

A newly inked strategic worldwide technology licensing and distribution agreement gives Sun’s customers more choice with NetVault data protection software including backup, restore and disaster recovery solutions. More >>
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Prestigious BCS Award
goes to Singularity -

IT Professional of the Year for founder.

More >>

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Hitec announce legacy EDM conversion successes
Following the completion of two large legacy system conversion projects - with a Bank in New York and another in the Channel Islands - Hitec has announced the general availability of special utilities for StorQM®, StorQM+® & FileNet® system conversion capabilities.
More >>

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BPM Explained:

"A User's guide to business process management,CXO Magazine ."
More >>
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Enquiries

Process Modeling

Singularity Process PlatformDesigned for ease-of-use - a new user can teach themselves the basics in 10 minutes - the Singularity Process Platform makes high-speed collaborative process modeling possible for everyone. With integrated interactive whiteboard technology and handwriting recognition, customers can sketch and annotate their process in freehand, making collaborative workshops faster and more effective. Based on years of experience in what makes good process modeling work, the Singularity Process Platform helps you visualize quickly today how the future will look, with models that are easy to build but rich in pragmatic detail.

Highlights

Click for larger imageIntuitive Process Modeling Environment - designed for ease of use, Singularity's Builder component includes simple graphical tools and icons familiar to most users. A zoom feature allows users to easily navigate their models, and the use of color and text has been designed for maximum simplicity.

Click for larger imageInteractive Whiteboard Integration - customers can draw process maps in freehand on a whiteboard, and the corresponding process model is built simultaneously by Singularity's modeling component. Customers can also add freehand annotations, walkthrough the process in real-time in front of an audience, and bring up prototype screens for review.

Click for larger image'Walkthrough' functionality - Singularity provides a 'walkthrough' feature that allows you to visually step through your new process design, showing how different branches in a process will execute, how long the process will take and how much each activity will cost.

Click for larger imageEase-of-integration - point-and-click discovery and integration to external systems using web services, COM and .NET Enterprise Services enables business staff to build complete processes without technical support. The Data Access Wizard provides a simple step-by-step mechanism for integration to databases.

Advanced Workflow rules - workflow can be routed among staff based on factors such as the utilization of human resources, staff availability, staff skill-set, or priority of the case being handled. Workflow approval can be routed to individuals or groups of users, and delegated up or down the organizational hierarchy.

brochureMultiple Views of a Process - Singularity provides a range of views onto a process model, allowing analysts and designers to view and consider the likely impacts on their business of different design options. The views include swimlanes by cost, resource and duration, plus node-sizing based on cost or duration.

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BPMN Support - Business Process Modeling Notation (BPMN) is fast becoming the most popular standard for drawing process models. By supporting BPMN, Singularity makes it easy to re-use and share process models within and between organizations.

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