Singularity
Singularity offers business process management software and solutions that result in measurable performance improvement in our customers' businesses. Whether by deploying the award-winning Singularity Process Platform™ BPM software or by utilizing our services and solutions Singularity's customers build, execute, monitor and optimize high-performing business processes that deliver tangible results.
The Singularity Process Platform™ supports the full lifecycle of business process management in an enterprise. The Process Builder is an easy-to-use, graphical tool that equips business and IT staff to collaboratively design, simulate, test, and deploy highly effective business processes. The Process Driver is the engine that orchestrates and executes efficient processes that integrate people, systems and partners in real-time, while the Process Monitor provides the visibility, reporting and insight that enable intelligent assessment of process and business performance. The Process Optimizer closes the loop by enabling execution-time business process enhancement that improves efficiency, productivity and performance.
Singularity offers an extensive range of professional services,simply packaged to deliver consulting value in a "productized services" model. Our business process consulting services include process modeling, process analysis, process design, and process implementation. All our solutions are supported by comprehensive customer education and customer care.
By adding industry experience and expertise to our process solution pedigree, Singularity's industry solutions improve performance of our customers in the Financial Services, Telecommunications, Government and Healthcare sectors. To organizations in these industries, Singularity offers market leading business process technology, solution templates that address specific business issues, deep consulting, integration and implementation expertise, long-standing experience of the industries, and strong relationships with complementary vendors.
Founded in 1994 Singularity serves a worldwide customer base through our offices in London, New York, Singapore, India and Ireland and through our partner network.
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Handle Complaints to Resolution with Effective Processes Singularity’s complaint management solution enables you to transform how you manage and resolve complaints. The solution automates the...